Appointments:
Patients are required to make an appointment in advance. Availability of walk ins is based upon any available appointments in the previous week.
Please arrive on time. If you arrive late, you may have to reschedule.
Cancellations and Rescheduling:
Appointments must be cancelled or postponed at least 24 hours in advance.
If any of your appointments are missed without prior notice then you may incur a cancellation fee.
Payments:
Most services are not charged for unless otherwise agreed.
Cash, credit/debit cards and digital wallets are accepted as payment.
The information concerning dental insurance claims is supported, where applicable.
Treatment Plans:
After consultation, you will be recommended a personalized treatment plan.
Before any treatment is initiated, you will be told about costs and procedures.
Confidentiality:
Patient records and personal information of patients are kept confidential personal information and comply with applicable privacy regulations.
Emergency Services:
Appointments for emergency dental care are taken only. For urgent care, please call in advance.
Consent:
However, treatments can only be performed if patients or guardians of minor patients give the informed consent.
Post-Treatment Care:
After each procedure, you will receive follow up care instruction. They are patient compliance. Patients have to adhere to them.
Disclaimer:
The treatment outcome could vary depending on the condition. Unforeseen complications cannot be blamed on the clinic if care instructions are not followed.
Clinic Rights:
The clinic does not treat patients who don’t obey the policies or who act inappropriately.